Get face-to-face with your clients this season! Pop-Bys are small, thoughtful gifts you deliver to your clients to show you care (oh, and remind them you’re never too busy for their referrals). Here are some ideas for this fall: Continue reading
Now is a great time to check in with your clients, whether you’re currently working with them on a transaction or you haven’t spoken in a few months (or all year, for that matter). The autumn is an ideal time to check in with your clients, especially if you haven’t been as consistent in your communication as you should have been (no judgment, but make it a point to get back on track…and use Referral Maker CRM to help!).
Need a reason to connect?
If you work by referral, your relationships drive your business. Therefore, it’s vital to stay in touch consistently so that you’re always at the top of mind of your clients, especially the ones that are likely to refer you. You know the ones—they’ll sing your praises to everyone they know and refer you as soon as they hear or overhear that someone is thinking of buying or selling. Plus, staying in touch with your clients will provide insight into new ways to serve them. You can find out if they need the name of a reputable plumber or roofer and answer any questions they have about their home’s value. Regular communication will help you exert your expertise, show care and concern and help you maintain a high level of professionalism.
How to get in touch
Calls: The quickest way to reach out is to pick up the phone and chat with your favorite clients. Many people complain that their agent fell off the face of the earth after the transaction closed—don’t be that agent! Pick up the phone. Not sure who to call? Just look at your Referral Maker CRM Dashboard to see who’s up for the day. If you’re not sure what to say, Referral Maker CRM has tons of proven dialogues to get you warmed up.
Notes: Who doesn’t love getting mail that isn’t a mass mailing or a bill? A handwritten note is sure to make someone’s day. They’re touched that someone took the time to write a special message just to them. It only takes a few minutes to write. Break out the 50 notes that come with your Referral Maker Marketing Kit each month and get writing. If you’re stuck on what to write, go to Referral Maker for some great ideas to get started!
Pop-Bys: These are small, thoughtful tokens of appreciation that you deliver to your best clients. Don’t get caught up trying to think of just the right thing. Of course you can tailor the gift to the client if the occasion calls for it; however, universal items will also be greatly appreciated by your clients. Affix a tag, found in Referral Maker CRM, and your business card so they know who it’s from. If you’re delivering a perishable item, call first to make sure they’re home.
Coffee or lunch: Break bread with your favorite clients for an hour or so. Login to Referral Maker and see your list of A+ clients. Then, give them a call and set up a coffee or lunch date. This allows you to get face-to-face and enjoy a bit of conversation. You’ll get to know them better and let them know how much you appreciate them.
Client party: Connect with a large portion of your database at once while you take advantage of the spirit of the season. Thanksgiving and Christmas are right around the corner; what better time to host a party and thank your clients at once. If you plan on hosting a party, now is the time to start planning as venues and people’s schedules will fill up fast.
Remember, Referral Maker can help you stay in touch with your best clients. When you consistently contact your clients, you’re always sowing the seeds for more business.
Pop-Bys are small, thoughtful items intended to help you show your clients you care and thank them for their business and referrals. Although your A+ clients are sure to enjoy receiving them, delivering a thoughtful item to your current buyers will help you build your relationship with them.
Whether you’re working with first-time homebuyers or folks who have been through the process a few times, here are some helpful Pop-By ideas to deliver to their homes. Continue reading
As the real estate market begins to heat up in many areas across the country, it’s time to get in touch with your clients and find ways to stay at the top of their minds. How? By consistently providing value. After all, you want them to think of you when they’re ready to buy or list their home. Provide value this spring with the following tips: Continue reading
Do you find it challenging to complete your daily lead generating activities each day? You’re not alone. It’s easy to become so wrapped up in the activities of the day that you don’t get around to completing your lead generation. However, since it’s the bread-and-butter of your business, it’s vital to make lead generation a top priority. Here’s how to ensure you get it done: Continue reading
For some agents, the fourth quarter signifies a winding down of business. After all, the holiday season and winter months aren’t typically busy times in real estate so these agents coast through the rest of the year, only to start at square one in January. True professionals know this is not the time to hibernate for the winter—instead the final quarter of the year is the perfect time to ask for referrals and fill your pipeline with leads to see you through the beginning of 2018. However, that doesn’t mean you need to forego fun in the process. Since the autumn and upcoming holiday season are the most social times of the year, get social with your clients! Here’s how: Continue reading
Now is a great time to pop by to your favorite clients with a special, spring-themed treat to thank them for their business and referrals (and remind them you’re never too busy for more!). Spring is seen as the busiest time of the market as many buyers start their search for a new home and sellers begin to prepare their homes to list. Think of it this way: Just as you plant the seeds for your flowers and vegetables in the spring, so too should you plant the seeds for referrals. Here are a few seasonal Pop-By ideas to get started. Continue reading
We’re excited to announce a couple of new enhancements to the Referral Maker® CRM mobile app, as well as fixes to several bugs reported by users. Here’s what’s new: Continue reading
Need a lead by the end of the day? Deliver a Pop-By! It’s no secret that getting face-to-face with your clients is the best way to connect with them and thank them for their referrals. It’s also a great way to stay top of mind and get the leads you need to start 2017 right. The final three months of the year feature several major holidays that make it the perfect time to socialize with your clients. Continue reading
Get face-to-face with your favorite clients this autumn with a thoughtful Pop-By gift. Pop-Bys are a fun way to connect with your clients and say ‘thanks’ for their business, while helping you stay at the top of their minds. It doesn’t have to be expensive, either. Just a small, thoughtful gift that allows you to show your clients you care. Here are a few ideas to ring in the season: Continue reading