Great client service is more than being nice and meeting your clients’ expectations—it’s about going above and beyond what’s expected to help them achieve their dreams of homeownership and maintain their investment once they’ve closed the deal. It’s sharing your knowledge with them, using your expertise to help them along the path of homeownership and keeping your skills sharp so you can offer the highest level of service. Here are three ways to serve your clients: Continue reading
Sending your marketing flyers and eReports each month is only the beginning of your marketing system. While doing this is sure to keep you on the top of your clients’ minds, there’s so much more to do! If you want to improve the chances of staying on the minds of your clients, here are a few tips. Continue reading
Any time is a great time to touch base with your clients. It may be cold and wintery outside in many parts of the country; however, that’s not an excuse to hibernate in your office for the season. Get out and chat with your clients! You’ll never know when you’ll hear a need you can fill to serve your clients better. Continue reading
One of the biggest traits that separate an agent from a professional is consistency. While agents typically call it a year as soon as the calendar strikes December 1st, professionals keep working. Although professionals may lighten their work load at this time of year, they still strive to maintain consistency in their daily life. Why is consistency so important?
Continue to build trust. Consistency builds trust. How? When you send your Marketing Flyers and eReports each month, like clockwork, your clients begin to expect them. They’ll look forward to hearing from you and receiving great information. This not only helps breed trust, it also strengthens your relationships with them.
Stay in habit. Habits are hard to create, but oh so easy to break. When you take an extended period of time away from your daily activities, it can be tough to get back in the habit of doing them again. Maintaining consistency helps you maintain your good habits.
Set the stage for next year’s referrals. Although you may not be closing as many deals at this time of year, you are sowing the seeds for next year’s business. By staying consistent and doing your daily lead generating activities now, you’re setting the stage for a great start of the new year.
Referral Maker® CRM helps you stay consistent even when it’s tough. Referral Maker tells you what to do and who to contact each day. Not sure what to say? Referral Maker can help there as well, giving you all of Brian Buffini’s proven dialogues. See what the fuss is about. Visit ReferralMaker.com today!
End the year on a high note by recommitting to your marketing campaigns! Whether you knocked it out of the park this year or you fell off-track and struggled to recover, recommitting to your marketing can help you end the year ready and motivated to take on the challenges of 2016. If you want to start the year with leads in your pipeline, it’s essential to keep doing the work now. Continue reading
While many agents slip into cruise control at the end of the year, the most successful professionals know that the holiday season is the perfect time to promote their businesses. Why? It’s the most social time of year. Sure, the summertime is filled with barbeques and beach days, but the holiday season is when people typically spend time with their family and friends who live near and far. The best part? The seeds you sow now to promote your business will mature over the coming year. Continue reading
Did you know that your marketing items provide an opportunity for your clients to refer you, especially when you personalize your flyers? When your clients share a Marketing Flyer, forward an eReport or Like or comment on your post on social media, it gives others a glimpse into your service as an agent. Chances are, the agents they used to buy or sell a home didn’t provide that level of service. This is a way to stay at the top of your clients’ minds while sharing your skills with their networks. Continue reading
Even if they’re not thinking of buying or selling their home just yet, many people are interested in the state of the real estate market. In fact, today’s buyers and sellers are more educated than buyers and sellers in the past about real estate facts and trends. However, while many homeowners keep up-to-date on what’s going on at the national level, many don’t know how the local market compares to it. Continue reading
Providing value is an important component of Working by Referral. When you provide value to your clients, you offer them another level of service and reinforce your role as their trusted advisor. Show your expertise and appreciation with these five ways to provide value to your clients this summer. Continue reading
Want to stay at the top of your clients’ minds? Three words: consistently provide value. Providing value to your clients helps you to become their trusted advocate for all things real estate. They’ll think of you when they’re buying a home, when they’re deciding to list their home and even when they’re discussing a new roof for the home they currently own. Here’s how to stay relevant and provide value to them this spring. Continue reading