Personal notes are a simple, heartfelt way to connect with your clients; however, many agents make every excuse possible to avoid writing them. “I don’t know what to say!” or “My handwriting is totally illegible,” they complain. They work themselves up with anxiety over what they’re client will think. In reality, their client will be happily surprised to receive such a thoughtful piece of mail. Continue reading
When you work relationally, your relationships are your business. One of the best ways to build trust and relationships with your clients is to offer outstanding customer service. Once your clients like and trust you, they’ll be more likely to refer you to their family and friends. The best time to ask for a referral is when you’re working with your clients on a transaction; however, the second best time is now. Since you’re likely busy closing deals and connecting with your clients more often at this time of year, you have many opportunities to ask for referrals. Every time a client refers you, be sure to show your appreciation. Here’s how: Continue reading
Thanksgiving is the ideal time to reflect on what you’re grateful for in business and in your life. When you’re grateful, it not only benefits your health and well-being; it may also benefit your business as well.
1. Show your clients you appreciate their business. Express your gratitude to your clients to show what their business and referrals mean to you. This can be a simple “Thank you,” a hand-written personal note or a thoughtful Pop-By gift. After all, your clients had a choice and selected you to guide them through the home buying and selling process.
2. Provide perspective. When you have one of those days when you feel you should have just stayed in bed, being thankful for what you have can help you change your perspective. Instead of focusing on all that’s going wrong, you can look at your circumstances in a more positive way.
3. Encourage new business through referrals. We all like working with people we truly like and trust. When you’re grateful for your clients’ business and referrals, they’re more likely to send new business your way.
Did you know that Referral Maker CRM can help you track your referrals? You can not only see who’s referred you, but you can also see how often they’ve referred you as well. Pinpoint your most important clients! Visit ReferralMaker.com to learn more.
When you work by referral, the clients who refer you drive your business. They’re the walking, talking advocates of your character and expertise as a real estate professional. Although they don’t have to refer you, the fact that they do is a testament to their desire to see your business thrive. That’s why it’s so important to thank them for the referrals they send your way. We all want to feel acknowledged and appreciated and your clients are no different. When they feel appreciated for referring you, they’re more likely to keep referring you. Continue reading
When you work by referral, your relationships drive your business. You offer your clients outstanding customer service and your clients are likely to refer you to their family and friends when they hear they need a real estate agent. However, unless you ask your clients to refer you to other great people like them, they may not remember when they hear a family member or friend is in the market to buy or sell. While the best time to ask for a referral is when you’re working with someone, you can ask for one anytime you speak with your clients. Continue reading
Thanksgiving is the perfect time to reflect on what you’re grateful for in your life and business. Being grateful not only benefits your health and wellness; it can also help you boost your business as well. Continue reading
It’s almost Thanksgiving in the U.S., giving you the perfect reason to connect with your clients to say “hello” and thank them for their business and referrals. This month’s eReport is all about gratitude. Being thankful is not only good manners; it also improves your happiness and well-being. And, it’s not bad for business, either. Continue reading
Want to truly connect with your clients, loved ones or anyone who’s made a difference in your life? Get out a pen and a personal note and write them a hand-written message. That’s right—we’re going old school. In our technology-driven society, hardly anyone writes anymore. We email or text a short “thanks” when someone does something nice for us, or maybe we mumble it under our breath as we rush off to the next activity. Continue reading
Everyday we’re bombarded with negativity—negative stories, negative people and negative thoughts. It may easy to succumb to the negativity and become little bundles of negative energy ourselves; however, it’s healthier for our bodies, minds, spirits and the people around us if we break the cycle and nurture positivity instead. Here are some tips to keep negativity at bay. Continue reading