When you work by referral, your clients are your primary source of leads for your business. This is why it’s so important to stay connected with your clients after the ink has dried on the contract. Just because you’re not working with them on a transaction now doesn’t mean you need to lose touch. In fact, staying in touch with them will ensure that you’re the one they think of whether they’d like to know how much their home is worth or they’d like a referral to a reputable roofer. Similarly, you’ll also be the one they think of when a friend or family member mentions they’re thinking of buying or selling a home. Continue reading
Working by Referral, you have an advantage over your competition who still works transactionally; you have a database of people you enjoy working with to continue to serve after the deal has closed. The key is to continue to build the relationship after the ink is dry. Your goal is to become their go-to real estate professional—their advocate for all things real estate and the person they can trust their family and friends with. If you want to continue to build the relationship, you have to connect with them consistently, provide value and ensure you stay top of mind. Continue reading
We’re on a roll this month making Referral Maker CRM even better than ever. What can you expect when you sign into Referral Maker? Continue reading
When you work by referral, frequent communication and follow-up is essential. However, it’s easy for this vital task to fall by the wayside when you get busy. In most markets, the summer is a busy time. The good news is, it only takes a minute to follow up. Here are some tips for improving your follow-up skills.
1. Be on time. Following up is most effective if it’s done within a particular timeframe. Do so after you’ve connected with them in person, whether it’s at a listing appointment, a meeting in your office or a phone call to check in. Send them a personal note to reassure them you’re eager to serve them and help them meet their need. This seemingly small task reinforces your character and expertise.
2. Consistency is key. Consistency lets your clients know you can rely on you. Send your marketing flyers and eReports on time each month so your clients know they can rely on hearing from you. Follow it up with a phone call, then follow the call up with a personal notes. This utilizes the stacking effect to build on your communication with your clients. Again, it reinforces who you are as a business person and shows you follow through with your promises.
3. Have trouble remembering? Keep a schedule. The task of following up tends to move to the bottom of the list when life gets hectic. Use Referral Maker CRM to help you stay on track! Once you prioritize your relationships, Referral Maker CRM will remind you to follow up and even provides the proven dialogues to help you start the conversation.
Learn more about Referral Maker CRM and how it can help you optimize your business.
When business gets hectic, you have to ask yourself: Are you truly productive or just busy? Often, we mistake busyness for productivity. Just because your day is filled with activity doesn’t mean you’re getting the most out of your time. Instead of wishing for an extra hour or two in each day, take control of your time and boost your productivity.
Set goals. Goals are critical to business success. They give you a target to aim for to help you streamline your focus. Set ambitious goals and then create smaller milestones to reach along the way. As you achieve milestones, you’ll become much closer to achieving your goals. Did you know that Referral Maker CRM can help you set goals for your business and other areas of your life as well? It’s true! You can set and track your goals all in one spot.
Prioritize your day. When your priorities are set, you know what you need to get done during the day. Many of us create to-do lists, only to grow frustrated when we can’t seem to cross anything off. We get distracted by everything else that arises during the day and put off the tasks that truly drive our businesses. Instead of spending time handling the fires that arise or less important time-consuming tasks, prioritizing your day gives the tasks of top importance the attention they deserve. Select the top one or two activities that have to get done each day, then once those are finished, move on to the next most important tasks. Referral Maker CRM can help you prioritize your tasks, relationships and your day overall.
Block out your day. One of the biggest complaints people have is they don’t have enough time to focus on the important tasks. Time blocking allows you to carve out that time. Block out 60- to 90-minute chunks of time throughout your day and add 15- to 20-minute breaks in-between each block. Dedicate one task per time block to ensure you complete your top priorities of the day. The break times will help your brain to relax so you can focus on the next task.
Referral Maker CRM was designed to help you get more done each day. Visit ReferralMaker.com to learn more.
Although you may consider yourself a very social person, there may be times when picking up the phone to call your clients may make you a bit anxious. Even the most seasoned agents suffer a bit of nerves when calling clients, especially new referrals. Why? The fear of rejection! However, when you work by referral, your leads are warm; they want to hear from you! Additionally, calling your clients isn’t like a transactional agent cold calling, hunting for the next lead. Since you already have a relationship with your clients, calling them is an exercise in checking in with them. Here are three tips to make your calls more effective: Continue reading
When you login to Referral Maker CRM, you may notice something’s different. What is it? We’ve just unrolled a new round of enhancements to improve your experience and make you even more productive and efficient! Continue reading
When you work relationally, your relationships are your business. One of the best ways to build trust and relationships with your clients is to offer outstanding customer service. Once your clients like and trust you, they’ll be more likely to refer you to their family and friends. The best time to ask for a referral is when you’re working with your clients on a transaction; however, the second best time is now. Since you’re likely busy closing deals and connecting with your clients more often at this time of year, you have many opportunities to ask for referrals. Every time a client refers you, be sure to show your appreciation. Here’s how: Continue reading
The home buying process can be stressful, especially if your clients haven’t purchased a home before. Although they may have all the information they could ever imagine at their fingertips on their smartphones, they lack the expertise you have to interpret it all. Working with first-time homebuyers gives you the chance to show off your knowledge, skills and experience while building the foundation for a lasting business relationship. Here are three ways to help your first-time buyers through the real estate process. Continue reading
Midsummer is the perfect time to review your goals and your progress toward them. Are you on track to achieving all you hope to this year? Checking in with your goals is only one of the reviews to do at this time of year. Here’s a list of ways to ensure you stay on track in your business. Continue reading