For many buyers and sellers, the real estate experience can be confusing and frustrating. Since most will only go through the experience a handful of time in their lives, they may not remember the details of the process. Combine their inexperience with the ever-changing nature of the real estate process and it’s no wonder many of them aren’t sure what to expect. Although many websites and online services promise to take the sting out of the process for consumers, nothing can replace the personal service and expertise of working with a knowledgeable real estate professional. Here’s how to put your clients at ease and provide great service. Continue reading
In our ever-changing real estate market, buyers need an experienced real estate agent like you on their side to guide them through the process. Today’s buyers have more information at their fingertips than they know what to do with. While many online websites promise to help buyers purchase their dream homes without the help an agent, the reality is many buyers need someone who can explain the process and handle any challenges or “blips” that occur. Every transaction is different—buyers need to you! Continue reading
One of the biggest complaints of many buyers and sellers is that they don’t hear from their real estate agents again after the transaction is complete. When you maintain communication with your clients after the transaction has closed, you help create lifelong advocates for your business. And, it only takes a minute to follow up. Here are some tips to help you maintain communication and follow up with your clients: Continue reading
Although today’s buyers have access to more information about the real estate process than buyers in the past, they may not have the experience to understand the nuances of the process. Luckily, they have you to help them make sense of it all. They’ll rely on your knowledge and experience to help them negotiate the best deal. When you offer great service to your clients, you’ll build strong relationships with your clients, which is essential to leading a long-lasting business. Referral Maker CRM® was developed to help you serve your clients better; here’s how:
1. Keep your buyers in the loop.
Referral Maker will remind you to keep in touch with your clients by phone, monthly marketing flyers and eReports, personal notes and Pop-Bys. When you include them in your database, they’ll always stay up-to-date on the buying process and your local market.
2. Send listings.
In one of your first meetings, ask your buyers what they’re looking for in a home and write down what they want as well as what they don’t. Enter these preferences within their contact information on Referral Maker CRM and use Property Match to connect them to one of your current listings.
3. Connect them to a reputable lender or other professional in your network.
Do your buyers need to get preapproved for a mortgage? Connect them with a mortgage professional in your network who you trust. Referral Maker also makes it easy to connect them with other professionals you work with, from cleaners and tradespeople to attorneys.
Remember, the better the service you offer, the stronger the foundation you’ll build for a great working relationship with your clients. Let Referral Maker CRM help along the way. Visit ReferralMaker.com for more information.
Although many real estate agents fade away one the contract is signed and the transaction is closed, it’s actually the best time to serve your homebuyers, now homeowners. The period after closing gives you the opportunity to continue to serve by connect them with a few of the professionals you work with and trust. We created the July Marketing Flyer in the Referral Maker® Marketing Kit to help you start the conversations with your buyers and help them make their moves go smoothly. Continue reading
In many areas, spring is when the real estate market really heats up. People who were only thinking of buying a few months ago are beginning to actively look for homes. They may search on the internet or they may hop in their vehicles and look for homes in the neighborhoods in which they’d like to live. Similarly, people who had been thinking of selling are starting to clean their homes, make repairs and do other things to make their homes stand out when they list it. Regardless of what stage your clients are in, now is a great time to talk to your clients about the market. Continue reading
The sun is out, the weather is warm, potential buyers are out looking for a new home and potential sellers are getting their homes in shape to sell. Most buyers and sellers don’t participate in the real estate process very often—maybe once or twice a decade. It’s hard to remember everything that needs to be done before you sign the paperwork. Continue reading
Buying a home can be a nerve-wracking process for many buyers, especially first-timers who aren’t sure what to expect from the whole process. While today’s buyers may be more educated about the real estate market than homebuyers in the past, they don’t have the experience to negotiate the ins and outs of buying a home. That’s where you and your expertise and knowledge come in! Working with first-time homebuyers gives you the opportunity to show your character and competence, as well as the chance to build the foundation for a long-lasting business relationship with your clients. Referral Maker® CRM can help! Here are three tips to use Referral Maker help your first-time homebuyers navigate the buying process.
1. Add them to Referral Maker CRM.
Keep your buyers in the loop by adding them to Referral Maker! The CRM will remind you to connect with them via phone, emails, mailings, notes and Pop-Bys. Additionally, including them in your database will allow you to send them your monthly Marketing Flyers and eReports, which will help you to position yourself as a local expert and their trusted advisor.
2. Send them listings.
Ask your buyers what they’re looking for in a home and make note of their must haves and deal breakers. Include their preferences in their contact information on Referral Maker CRM and use the Property Match feature to match them to your current listings.
3. Get preapproved.
Getting preapproved is an important first step in the home buying process. Not only does it give them an idea of how much house they can afford and give them time to improve their credit report, but it also makes it easier to move forward when they find a home they want to purchase. When you meet with your first-time buyers, encourage them to get preapproved for a mortgage, and connect them with a lender that you trust.
The more help and service you provide now, the stronger the foundation you’ll build for a great working relationship with your clients. Referral Maker® real estate CRM can help you stay in touch with your clients, connect them with one of your listings, send them a checklist of things to do, and much more! Visit ReferralMaker.com for more information and to start your 30-day trial today!
When you work by referral, keeping in touch with your clients is all the more important. After all, it’s their referrals that drive your business. Many agents lose touch with their clients after the transaction has closed, often because they don’t think that their clients want to hear from them. However, the opposite is true—buyers and sellers want to hear from their agents after the transaction has closed. Here are five people to touch base with now. Continue reading