When you work by referral, your relationships drive your business. Relationships are constantly growing and changing. As you connect with your clients and find ways to serve them before, during and after the sale, those relationships will grow and improve. They’ll begin to refer you to their family and friends, and you’ll have more great clients to serve. Continue reading →
When you work by referral, your relationships drive your business. You offer your clients outstanding customer service and your clients are likely to refer you to their family and friends when they hear they need a real estate agent. However, unless you ask your clients to refer you to other great people like them, they may not remember when they hear a family member or friend is in the market to buy or sell. While the best time to ask for a referral is when you’re working with someone, you can ask for one anytime you speak with your clients. Continue reading →
Are you a good listener? Listening is an important communication tool; one that can make or break your relationships, and if you work by referral, your business. It may sound obvious, but listening has many advantages. Here are a few… Continue reading →
People with an attitude of abundance tend to be more successful than their scarcity-thinking peers
Many people have a scarcity mentality; that is, they feel that there’s not enough to go around for everyone. As a result, they’re stingy with sharing their contacts, grumble when they have to share recognition and let’s not even talk about money. People with a scarcity mentality are so protective over what is theirs (or what they perceive as theirs) that they’re unable to see the benefits of abundance. Conversely, people with an abundance mentality are willing to share their contacts and resources with others. They’re the lovecats who are the first ones to connect people with others who can help them reach their dreams. As a result, people gravitate toward them and are eager to work with them. Here’s how to develop a mindset of abundance: Continue reading →
Open your ears–you’ll learn more by listening than you will by talking.
Trust is the basis of any lasting relationship. When you work by referral, trust is essential to build lasting relationships with your clients. When your clients trust you, they’re more likely to refer you to their family and friends. There are many ways to build trust—do what you say you will, be consistent, etc. However, one of the most underrated ways is listening. Here are five ways that listening can help you to build trust and improve your relationships. Continue reading →
Everyone wants to be heard, so be sure that you listen to your clients. This will help you meet their needs.
Many agents feel blindsided when they find out that a past client is listing their home with or buying a home with another agent. However, if they neglected to keep in touch with them over the years or didn’t provide great service, it shouldn’t come as a surprise that their clients went elsewhere. Every real estate professional wants their clients to return to them time after time. Follow these tips to stay at the time of the minds of your best clients. Continue reading →
Take advantage of the delicious food that’s in-season, like strawberries.
Have you started planning your summer client party? The summer is a great time to host a client party to thank your clients for their business and for their referrals. The warm weather and sunshine lend to a fun and festive entertaining environment. Make your party stand out from the other parties your clients will attend this summer. Here are five ways to add personal touches to your party and make it memorable: Continue reading →
When you provide your clients with great service, they become loyal advocates of your business.
Customer service can make or break your business, especially when you work by referral. People are more likely to refer their family and friends to businesses that offer great customer service. After all, they want their loved ones to have the same great experience that they had. Excellent service leaves a lasting impression, and when you provide your clients with great service, it becomes part of your brand. Improve the service you provide by following these tips: Continue reading →
Did you know that the businesses in your network can be excellent sources of referrals? You may refer your clients to some of the businesses in your database during the course of the transaction, as well as after it has closed. You are the key connection between your clients and the businesses that you work with. And, chances are, your clients rely on you to be their trusted advisor, the person they turn to when they are looking for a reputable tradesperson or professional to perform a service on their house. Conversely, businesses are always looking for new customers. Take the opportunity to connect your clients with the businesses in your network, and enjoy the following benefits: Continue reading →
Sellers nowadays may be more informed, but they still want your help navigating the real estate process.
Today’s sellers are different from the sellers of a decade ago. Homeowners who are interested in selling their homes have a world of information at their fingertips. The Internet is flush with information about selling and statistics about the market. Although sellers may have more information available to them now than they have in the past, they still need your expertise to guide them through the process of marketing and selling their homes. Continue reading →