Tag Archives: Referral Maker Marketing System

3 Ways to Provide Great Service

When you provide your clients with great service, they become loyal advocates of your business.

When you provide your clients with great service, they become loyal advocates of your business.

Customer service can make or break your business, especially when you work by referral. People are more likely to refer their family and friends to businesses that offer great customer service. After all, they want their loved ones to have the same great experience that they had. Excellent service leaves a lasting impression, and when you provide your clients with great service, it becomes part of your brand. Improve the service you provide by following these tips: Continue reading

5 Ideas for Summer Pop-Bys

A refreshing cold drink, such as a fruit smoothie, will help your clients beat the heat and show them that you care.

A refreshing cold drink, such as a fruit smoothie, will help your clients beat the heat and show them that you care.

If you need an excuse to get outside and away from your desk, deliver some Pop-Bys to your favorite clients. Pop-Bys are a great real estate marketing technique that will help you touch base with your clients.The summer is the perfect time to deliver Pop-Bys; after all, who wants to be indoors when the sun is out and the weather is nice? But, what will you bring to your clients? Here are a few ideas to get you started: Continue reading

5 Ways to Give Excellent Customer Service

Great customer service doesn’t end when the transaction does. Finding a way to help is a great way to offer customer service to your clients.

Why do your clients refer you? If you’re a Buffini & Company Member, the excellent service you provide to your clients may play a role. Excellent customer service only takes a minute to give, but the results create a lasting impact and often result in referrals. Continue reading

3 Benefits of Excellent Client Service

Excellent customer service builds trust with your clients, which is essential for referrals.


Think about the last time you received excellent service: What made it so great? Did you feel as if the other person heard you when you asked a question or explained a problem? Did the person go the extra mile to help you? A good customer service experience will make you want to go back to that business, and will even prompt you to refer it to your friends. Continue reading

Get the Conversation Started with a Personal Note

If you don’t know what to write, try these conversation starters.

How often does this happen: The Priority Action Center of your Referral Maker™ real estate CRM has given you a list of clients to write personal notes to. Your stack of notes is in front of you on your desk. The only problem is that you’re not sure what to say. How can you Win the Day when you can’t think of a word to say? Don’t fret; we have you covered. Continue reading

3 Ways to Optimize Your Day with Referral Maker CRM’s Priority Action Center

The Priority Action Center of Referral Maker CRM gives you the daily low-down on what to do, who to call and what to say.

The Priority Action Center of Referral Maker™ CRM is designed to help agents take the guesswork out of who to connect with, what to say and what to do each day by generating a daily list of activities that addresses these common questions. That way, agents can spend more time doing what they do best—providing excellent service to their clients. Continue reading

Improve the Open Rate of Your Monthly eReport

Your clients love to get emails from you. Follow these tips to get the most out of your monthly eReport.

Every month we tell Referral Makers™ to email their clients the monthly eReport, a professionally written and designed email intended to keep the agents on the minds of their clients. Email marketing has become a popular way for real estate professionals to keep in touch with their clients: 92% of Realtors say that email is their preferred method of communication with current, past and potential clients.1 And they’re not the only ones; in fact, more than 70% of marketers use email marketing as a way to engage with their clients.2 Continue reading

5 Ways to Build Relationships with Your Clients

Follow these 5 steps and you’ll turn your clients into reliable advocates of your business.

Your best clients have the ability to become the biggest advocates for your business. Think of them as walking, talking billboards for the excellent service you provide. We’ve given you the T.I.M.E. formula to help you identify your best clients; now here are five tips to help you build lasting relationships with them. Continue reading

Want to Improve Communication with Your Clients? Use a CRM!

Let Referral Maker CRM streamline your communication with your clients.

How would your clients rate your communication frequency with them? If they’re like the respondents of the 2013 California Home Buyer Survey, your communication with them could use some improvement. Continue reading

Who Are Your Top Referrers?

When you know who your top referrers are, you’re better able to appreciate those people who help your business thrive.

When you Work by Referral, the clients who have sent you multiple referrals are the biggest advocates of your business. Since these Top Referrers help your business grow and thrive, it’s important to thank them for their referrals. Do you know who your biggest advocates are? Referral Maker™ CRM real estate software will help you find out. Continue reading