Want to build advocates for your business? Surpass the expectations of your clients. Not only is it part of great service, it builds trust and deepens relationship–all of which are essential to build a lasting business. Here are three ways to ‘wow’ your clients. Continue reading
What’s the best way to get ahead in real estate: By networking and meeting people who provide value to you or by sharing your knowledge and network with the people you meet? While many of us would say the first one, in reality, if you want to achieve success, it’s better to be a giver. According to Tim Sanders, best-selling author of Love is the Killer App: How to Win Business & Influence Friends, successful people are generous with their knowledge and look for ways to connect the people they meet with others in their networks. Relationship masters who create and foster lifelong connections earn 40% more than the average person. Sanders calls these people “love cats,” and says that love at work is your passionate commitment to promoting the success and happiness of other people. Here’s how to get in touch with your inner love cat:
3 Ways to Tap into Your Inner Love Cat
1. Feed your mind. Many of us are careful of what we feed our bodies—we stay away from sugar or gluten or only purchase organic meat and produce. However, we’re not always as careful about what we put into our minds. We fill it with negativity, gossip and other bad stuff and then wonder why our attitudes stink.
The most important time of day is the first 45 minutes when you wake up. Use this time wisely, as it determines the rest of your day. For the first ten minutes after you wake up, complete this gratitude exercise: Close your eyes and think about the people who impacted or helped you the previous day. Then think of why they helped you. You’ll realize that there are people who are helping you because they believe in you and want you to be successful. Be sure to thank them.
Spend the next 35 minutes filling your mind with good stuff. Read a book or article that will help you improve your skills or knowledge or check out an inspirational or motivational story. Reading will help set you up for success in the rest of your day and will encourage you to share your knowledge with others, which creates an abundance mentality.
“Positive thinking isn’t a prescription you give to people; it’s an outcome of conscious lifestyle design.” –Tim Sanders
2. Provide value. One of the best ways to provide value is by sharing your knowledge, your network and compassion. According to Sanders, sharing knowledge is the foundation of every relationship. You already share knowledge when you send your monthly marketing flyers and eReports to your database. Take it a step further and share knowledge with your potential buyers and sellers. Remember, you can bring your knowledge with you wherever you go—it’s one that no one can take from you. When you’re working with your clients, look at the bigger picture and find an opportunity to share your knowledge.
Become a super connector instead of simply a networker. Instead of looking for ways for people to help you, focus on how you can help others reach their dreams and goals by connecting them to people in your database. Sanders proposes a simple exercise to do the next time you’re networking: Instead of asking the person what they do, ask them what they’re working on that they’re excited about. Then, when they hand you a business card, write on the back who in your network can help them. When you return to your home or office, create a power letter that includes a summary of each person and the mutual opportunity and send it to the individuals. Then follow up to see if they’ve connected.
“Goodwill is the original viral marketing.”-Tim Sanders
3. Develop emotional talent. Emotional talent defines your legacy and can reinforce your hard work or negate it. Strive to deliver an emotional customer experience and they’ll connect you with how you made them feel long after the transaction has closed. Part of developing emotional talent is reading people so that you can respond appropriately. If a client is upset, address their feelings and find a way to improve their experience.
Did you miss seeing Tim Sanders at Brian Buffini’s Success Tour San Diego? You have five more opportunities to catch the Success Tour this year, and get wisdom and inspiration from a host of guest speakers. Visit BrianBuffini.com for more information and to reserve a seat today!
If you attended the first stop on Brian Buffini’s Success Tour in San Diego last week, you’re feeling excited and ready to make 2015 your best year ever. Whether it was the knowledge dropped by Brian and Joe Niego or the motivational message of Tim Sanders, you’re feeling energized and inspired about your business. Make sure you put what you learned to good use with these tips. Continue reading
Are you productive or just busy? The key to productivity and time management lies with your relationships. In this snippet from Brian Buffini’s Success Tour, Brian reveals the secret to prioritizing your day. Continue reading
Congratulations for helping your first-time homebuyers fulfill their dream and become homeowners. However, your interaction with them doesn’t have to end when they get the keys to their home. Even if a home is brand new, there are still maintenance and upkeep things that should be done, particularly before the cold weather sets in. Offer your homeowners the unexpected extra of introducing them to reputable professionals in your network. Continue reading
As a real estate professional who works by referral, you know that it’s the quality of your relationships that helps to drive your business’s success. Building strong relationships with your best client provides insight into better and more effective ways that you can serve them. And when the service you provide is stellar, the more likely your clients are to refer you to other great people. Building relationships with your clients takes time, especially if you’re new to the industry. However, taking the time to do so is something that will pay off in the long run. After all, there’s no quick and easy path to success. Here are some tips to help you build the foundation for lasting client relationships. Continue reading
The majority of buyers start their home searches on the Internet. Once they see a home with potential, they may drive by it to see if the outside lives up to the pictures in the listing. If the home still stokes their interest, they’ll often contact their real estate professional for a showing. Since most buyers form an opinion of a home within the first ten seconds of seeing it, agents encourage their sellers to stage their homes. While there’s an emphasis on staging the inside of the home, it’s also important to stage the outside as well. After all, if the outside looks like a hot mess, many buyers will give the home a swerve, even if the interior is staged to the nines. Continue reading
Although many real estate agents spend a lot of their time on the phone, making phone calls to their databases can make them nervous or anxious. Whether they fear rejection or they don’t want to intrude, many agents slog through these phone calls with the intention of just getting them done. However, phone calls offer a wonderful opportunity to connect with clients and find a way to fill a need and offer great service. Even if you love calling your database, it’s important to make these calls efficient and useful for your business. Here are three tips to make sales calls work for you. Continue reading
According to a survey by Houzz, 66% of American homeowners plan to remodel their homes in the next couple of years to make the space fit their changing needs, to update its style or to boost its value. Although remodeling doesn’t mean that your clients will be putting their homes on the market just yet, it does provide an opportunity for you to serve them by connecting them with trusted professionals in your network. Here are a few professionals to start with: Continue reading
If you’re a millennial real estate agent just starting out in the business, the first years can be a tough learning experience. Since you just started in the business, you may not have sold many homes yet, and you’re in the process of building a strong client base. You may also lack the skills and expertise that come through years of experience in the industry. However, what you lack in experience you may more than make up for in energy. In order to succeed, you must use this energy to help you launch a thriving business. Here are a few tips: Continue reading