Tag Archives: negotiation

4 Tips to Talk Your Clients off the Ledge

When your clients are frustrated, take the time to listen to what they're saying.

When your clients are frustrated, take the time to listen to what they’re saying.

Although you may do your best to ensure that the real estate transaction goes smoothly, sometimes there’s a disruption or delay that inconveniences your clients and leaves them feeling angry and frustrated. While you can’t control everything, you can help to ease your clients’ frustration and make them feel better about the process. Continue reading