Tag Archives: follow up

3 Ways to Improve Your Follow-Up Game

clients refer
When you work by referral, frequent communication and follow-up is essential. However, it’s easy for this vital task to fall by the wayside when you get busy. In most markets, the summer is a busy time. The good news is, it only takes a minute to follow up. Here are some tips for improving your follow-up skills.

1. Be on time. Following up is most effective if it’s done within a particular timeframe. Do so after you’ve connected with them in person, whether it’s at a listing appointment, a meeting in your office or a phone call to check in. Send them a personal note to reassure them you’re eager to serve them and help them meet their need. This seemingly small task reinforces your character and expertise.

2. Consistency is key. Consistency lets your clients know you can rely on you. Send your marketing flyers and eReports on time each month so your clients know they can rely on hearing from you. Follow it up with a phone call, then follow the call up with a personal notes. This utilizes the stacking effect to build on your communication with your clients. Again, it reinforces who you are as a business person and shows you follow through with your promises.

3. Have trouble remembering? Keep a schedule. The task of following up tends to move to the bottom of the list when life gets hectic. Use Referral Maker CRM to help you stay on track! Once you prioritize your relationships, Referral Maker CRM will remind you to follow up and even provides the proven dialogues to help you start the conversation.

Learn more about Referral Maker CRM and how it can help you optimize your business.

Master a More Effective Follow Up

businessman on phone

One of the biggest complaints of many buyers and sellers is that they don’t hear from their real estate agents again after the transaction is complete. When you maintain communication with your clients after the transaction has closed, you help create lifelong advocates for your business. And, it only takes a minute to follow up. Here are some tips to help you maintain communication and follow up with your clients: Continue reading

3 Keys for Effective Follow Up

Timely and consistent follow up leaves a lasting positive impression on your clients.

Timely and consistent follow up leaves a lasting positive impression on your clients.

One of the most common complaints of many buyers and sellers is that they don’t hear from their real estate agents as much as they’d like to during the transaction, and that the agent seems to disappear once the papers are signed and the transaction is closed. Frequent communication with your clients not only helps mitigate miscommunication and allay any concerns, it also reaffirms your service to them and keeps you on the top of their minds. The simple act of following up is an essential part of your communication plan. Unfortunately, it’s one of the tasks that falls off the list when we get busy. Continue reading