Tag Archives: customer service

Celebrate Spring with Your Clients with These Pop-By Ideas

5-ideas-for-spring-pop-bys

Get face-to-face with your clients this spring by popping by their home or office with a small treat to show your gratitude for their business. Springtime is when many markets begin to heat up. A Pop-By provides you the opportunity to check in with your clients and learn more about their real estate needs. Here are a few seasonal ideas. Continue reading

Get More of Out of the Referral Maker Marketing System

do-you-h.a.s.-what-it-takes-A-business-inspirational-tip-from-Brian-Buffini

The Referral Maker Marketing System involves more than sending your Marketing Flyers to your clients on time; it’s a host of other activities intended to help generate leads and build relationships with your clients. The Flyers are intended to get the conversation started by giving you the opportunity to connect with your clients and stay top of mind. Here are a few tips to get more out of the system. Continue reading

The One Way to Build Trust with Your Clients

3-Ways-to-improve-your-communication-skills

Trust is the foundation of any relationship, and when your business is relational, it’s essential to creating a successful business. When you’re clients trust you, they’ll refer you to their family and friends. While there are many ways to build trust with your clients, one of the most underrated ways is listening. Here’s why: Continue reading

Make Your Listings Pop

real estate listing

Since the vast majority of buyers begin their home searches online, property listings have become even more important. It’s not enough to just list a few descriptive phrases and a photo or two—internet-savvy buyers want to imagine themselves living there before they pick up the phone to schedule an in-person viewing. How can you make your listings pop? Continue reading

Improve the Real Estate Experience of Your Buyers and Sellers

Realtor with sale sign

For many buyers and sellers, the real estate experience can be confusing and frustrating. Since most will only go through the experience a handful of time in their lives, they may not remember the details of the process. Combine their inexperience with the ever-changing nature of the real estate process and it’s no wonder many of them aren’t sure what to expect. Although many websites and online services promise to take the sting out of the process for consumers, nothing can replace the personal service and expertise of working with a knowledgeable real estate professional. Here’s how to put your clients at ease and provide great service. Continue reading

How to Use RMCRM to Plan Your Holiday Client Party

Client Christmas party

Holiday client parties are a great way to connect with your clients during the most social time of the year. Now is the time to start planning, especially if you want to host a sizable fête somewhere that isn’t your home. Places such as conference rooms, halls and restaurants begin booking up as the holidays approach as do caterers and party planners, so reserving and booking now will ensure you get your top choices. Planning a party can be stressful, but don’t worry: Referral Maker® CRM has you covered! Continue reading

Why Your Buyers Need You

working with buyers

working with buyers

In our ever-changing real estate market, buyers need an experienced real estate agent like you on their side to guide them through the process. Today’s buyers have more information at their fingertips than they know what to do with. While many online websites promise to help buyers purchase their dream homes without the help an agent, the reality is many buyers need someone who can explain the process and handle any challenges or “blips” that occur. Every transaction is different—buyers need to you! Continue reading

Master a More Effective Follow Up

businessman on phone

One of the biggest complaints of many buyers and sellers is that they don’t hear from their real estate agents again after the transaction is complete. When you maintain communication with your clients after the transaction has closed, you help create lifelong advocates for your business. And, it only takes a minute to follow up. Here are some tips to help you maintain communication and follow up with your clients: Continue reading

How to Ensure Your Clients Read the eReport

Sending email

The eReport is an important part of the Referral Maker Marketing System. Each month, you send the eReport, which is designed to complement the monthly Marketing Flyer and keep you in the minds of your clients. According to the latest NAR report, email continues to be the preferred method of communication with current, past and potential clients for most agents.* Help your eReport stand out among the other email your clients receive in their inboxes. Continue reading

Thinking of Hosting a Client Party? Here Are Some Ideas

Hayride
Hayride

 

The autumn is the perfect time to host a client party. The temperatures are dropping, the leaves on the trees (in many parts of the country) are changing and people are eager to socialize. And unlike the busy holiday season, many people are available on the weekends. If you want to host a client party, here are a few ideas to get you started. Continue reading