Tag Archives: customer service

Pop-By Ideas that Show Your Current Buyers You Care

Pop-Bys are small, thoughtful items intended to help you show your clients you care and thank them for their business and referrals. Although your A+ clients are sure to enjoy receiving them, delivering a thoughtful item to your current buyers will help you build your relationship with them.
Whether you’re working with first-time homebuyers or folks who have been through the process a few times, here are some helpful Pop-By ideas to deliver to their homes. Continue reading

Tap into the Stacking Effect

How to Optimize Technology in Your Relationships

Although it takes time to build relationships when you work by referral, consistent contact is made easier by using the stacking effect. Based on the principle of compounding interest, the stacking effect helps you leverage and build upon each connection you make with your clients. It allows you to keep in touch with your clients and build solid working relationships with them. Here’s why it works so well and how to incorporate it into your business. Continue reading

Reconnect with Your Clients

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When you work by referral, your clients and their referrals drive your business. Unfortunately, many agents lose touch with their clients once the transaction has closed. Your clients want to continue to hear from you, especially if you can provide value. Here’s how to reconnect with your clients. Continue reading

Stay on Your Clients’ Minds This Spring

As the real estate market begins to heat up in many areas across the country, it’s time to get in touch with your clients and find ways to stay at the top of their minds. How? By consistently providing value. After all, you want them to think of you when they’re ready to buy or list their home. Provide value this spring with the following tips: Continue reading

Use Referral Maker CRM to help you with your next listing appointment

3-Ways-to-improve-your-communication-skills

 

Whether you’re new to the industry or a seasoned pro, you know one thing for sure: being well-prepared for a listing presentation is essential.  However, many agents may not prepare as much as they should; some may even wing it. Preparation shows your clients that you’re respectful of their time and also prevents you from forgetting to mention important parts of the conversation. Continue reading

Celebrate Spring with Your Clients with These Pop-By Ideas

5-ideas-for-spring-pop-bys

Get face-to-face with your clients this spring by popping by their home or office with a small treat to show your gratitude for their business. Springtime is when many markets begin to heat up. A Pop-By provides you the opportunity to check in with your clients and learn more about their real estate needs. Here are a few seasonal ideas. Continue reading

Get More of Out of the Referral Maker Marketing System

do-you-h.a.s.-what-it-takes-A-business-inspirational-tip-from-Brian-Buffini

The Referral Maker Marketing System involves more than sending your Marketing Flyers to your clients on time; it’s a host of other activities intended to help generate leads and build relationships with your clients. The Flyers are intended to get the conversation started by giving you the opportunity to connect with your clients and stay top of mind. Here are a few tips to get more out of the system. Continue reading

The One Way to Build Trust with Your Clients

3-Ways-to-improve-your-communication-skills

Trust is the foundation of any relationship, and when your business is relational, it’s essential to creating a successful business. When you’re clients trust you, they’ll refer you to their family and friends. While there are many ways to build trust with your clients, one of the most underrated ways is listening. Here’s why: Continue reading

Make Your Listings Pop

real estate listing

Since the vast majority of buyers begin their home searches online, property listings have become even more important. It’s not enough to just list a few descriptive phrases and a photo or two—internet-savvy buyers want to imagine themselves living there before they pick up the phone to schedule an in-person viewing. How can you make your listings pop? Continue reading

Improve the Real Estate Experience of Your Buyers and Sellers

Realtor with sale sign

For many buyers and sellers, the real estate experience can be confusing and frustrating. Since most will only go through the experience a handful of time in their lives, they may not remember the details of the process. Combine their inexperience with the ever-changing nature of the real estate process and it’s no wonder many of them aren’t sure what to expect. Although many websites and online services promise to take the sting out of the process for consumers, nothing can replace the personal service and expertise of working with a knowledgeable real estate professional. Here’s how to put your clients at ease and provide great service. Continue reading