Tag Archives: client service

The #1 Reason Your Sellers Need You

Why sellers need you

Although the real estate marketplace is filled with apps and programs intended to help sellers list their homes without an agent, there’s one thing this technology can’t replace: the excellent service you provide. Sellers need you to help them understand the process of selling a home and offer reassurance throughout the process. They want to know if something is normal or the severity of a potential issue. Continue reading

Give Your Sellers What They Want

Sellers

 

What’s one of the biggest complaints sellers have about their agents? They don’t hear from them enough. For many, it seems as though as soon as the sign goes up in the yard, they don’t hear from their agents until there’s an offer. During the time in-between, seller may wonder if their home has garnered any interest in the market, if the agent’s marketing is effective and how their home is competing against other homes on the market in the area. Continue reading

Want More Control Over Who You Work With? Get More Leads

lead generation

 

Have you ever worked with a client you didn’t enjoy? Perhaps they were too demanding or your personalities clashed. Whenever you saw their number pop up on your phone, you may have grimaced or broken out in a cold sweat. Did you count the days until the transaction was over or wish you didn’t have to work with them? After all, the bills don’t pay themselves. Continue reading

The Selling Season is About to Heat Up. Is It Time to Expand Your Team?

expand team_apr11

All the lead generating you did in the first quarter of the year is about to pay off. Spring is seen as the start of the busy season in real estate as sellers get ready to list their homes and buyers begin their home searches. The hard work you did in the first quarter—making new connections and reconnecting with your past and current clients—will mean an increase in business over the next few months. You’re about to get very, very busy. Continue reading

Now’s the Time to Talk to Your Clients about the Local Market

talk local market_mar28

In many areas, spring is when the real estate market really heats up. People who were only thinking of buying a few months ago are beginning to actively look for homes. They may search on the internet or they may hop in their vehicles and look for homes in the neighborhoods in which they’d like to live. Similarly, people who had been thinking of selling are starting to clean their homes, make repairs and do other things to make their homes stand out when they list it. Regardless of what stage your clients are in, now is a great time to talk to your clients about the market. Continue reading

Get in Touch with Your Clients This Spring with These Pop-Bys

Garden tools

Now is a great time to pop by to your favorite clients with a special, spring-themed treat to thank them for their business and referrals (and remind them you’re never too busy for more!). Spring is seen as the busiest time of the market as many buyers start their search for a new home and sellers begin to prepare their homes to list. Think of it this way: Just as you plant the seeds for your flowers and vegetables in the spring, so too should you plant the seeds for referrals. Here are a few seasonal Pop-By ideas to get started. Continue reading

Now is the Time to Sow the Seeds for More Referrals

Sow the seeds for more referrals

 

If you want to start 2017 on a high note, it’s essential to generate leads now. While many agents begin to wind down their businesses as many markets slow down heading into the winter months, the most successful agents continue to generate leads from now until the end of the year. That’s not to say they keep their noses to the grindstone and work all the time. Instead, they do what they do best—offer their clients the highest level of service…and ask for referrals. Continue reading

It’s Pop-By Season! Get More Out of Your Pop-Bys

It's pop-by season. get more out of your pop-bys

Need a lead by the end of the day? Deliver a Pop-By! It’s no secret that getting face-to-face with your clients is the best way to connect with them and thank them for their referrals. It’s also a great way to stay top of mind and get the leads you need to start 2017 right. The final three months of the year feature several major holidays that make it the perfect time to socialize with your clients. Continue reading

Clever Fall Pop-By Ideas

Clever fall pop-by ideas

Get face-to-face with your favorite clients this autumn with a thoughtful Pop-By gift. Pop-Bys are a fun way to connect with your clients and say ‘thanks’ for their business, while helping you stay at the top of their minds. It doesn’t have to be expensive, either. Just a small, thoughtful gift that allows you to show your clients you care. Here are a few ideas to ring in the season: Continue reading

3 Ways to Get Face-to-Face with Your Top Clients

Meet up with your clients and tell them about your local market

Meet up with your clients and tell them about your local market

Although technology may have a place in a successful real estate business, there’s no doubt that face-to-face and voice-to-voice contact is more effective, especially when you’re trying to build relationships with your clients. While “liking” or commenting on a post are ways to communicate, they don’t have the impact that a phone call, a surprise visit or a lunch or client party have. Getting one-on-one time with your clients may seem old-fashioned; however, it’s an important way to enhance your relationships with your clients, find ways to serve them and ask for referrals. Here are three ways to get face time with your clients. Continue reading