Monthly Archives: May 2018

How to Serve Your Clients

clients refer

 

One of the best ways to set yourself apart from your competition is to provide great client service. When you consistently exceed your clients’ expectations by going beyond what’s expected, they’ll not only trust you more, they may also refer you to their family and friends. How can you exceed their expectations? Continue reading

3 Easy Steps for Getting More Referrals

Ask-for-a-referral-today-a-business-inspirational-tip-from-brian-buffini

If you work by referral, your relationships drive your business. You seek to become your clients’ trusted advisor and ask that they refer you to their family and friends. Take it to the next level by making it easy for them to refer you in the first place. Here’s how: Continue reading

5 Steps for More Effective Calls

lead generation

Even if you’ve been in the real estate business for years, there may be days when you feel nervous to call your database. As technology makes it easier to replace talking on the phone with sending emails and texts, many agents, especially younger ones, feel less comfortable calling up their clients. While connecting via text is fine if that’s what your clients prefer, it’s still important to call your clients who prefer to speak on the phone. Similarly, you may be intimidated to speak on the phone with a referral or client you don’t know very well. Here’s how to get motivated to dial when you’re anxious about picking up the phone. Continue reading